August 19, 2012

The Dark Side of Giveaways

Giveaways. They are awesome ways of giving away cool stuff or getting the word out about your store or blog. But they can also go very very wrong and give your store or blog a pretty bad reputation.

I semi-recently won some adorable vintage drinking glasses over at one of my favorite blogs. The owner of the blog contacted me right away and told me that the store owner would be contacting me in one or two days to get my mailing address. After about 4-5 days I asked if I should have heard from the store owner by now or was I just too excited to get my glasses? She seemed a bit shocked and finally got the store owner to email me. We had a light and friendly conversation in 1 or 2 emails all while I sent her my address and she said she would send me a tracking number as soon as they were picked up and on their way. Well that was on June 27th.

Now I am not one to trust email fully. I always have a fear that something didn't send or I did something dumb like saved it in drafts instead of sending. So I sent a follow up email, probably a week later, asking if I had missed her email including the tracking number. We had been having internet issues all week, so I figured I just didn't receive it and I need to be looking out for it (since it's being mailed to a different address than my home- history of stolen packages there. Whole different story)

no response.

Well now it's August 19th and I still haven't heard back from the store owner and I've seen her host a lot of giveaways and she has a well established store. So it's not like sending things out is new to them. I didn't pay for anything so if I don't receive them it's not the end of the world but it's just the principle of the matter.

I am not one to bother people. My thought process has been "I'm sure she is busy with actual customers", "maybe she has been on vacation" etc but I mean, too busy for an update? Just a quick email? Should I be more persistent since it's been 2 months? Anyone else had this problem or have any advice?

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